INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS (FAQ)

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that our product images accurately represent what you will receive. However, slight variations in color or packaging may occur due to different screen displays and manufacturer updates.

Where can I view my sales receipt?

If you have placed an order on our website, your sales receipt will be automatically sent to your registered email address upon successful purchase. Please check your inbox (and spam/junk folder) for the receipt. If you need a copy or have any issues, please contact us with your order details, and we’ll be happy to assist you.

How can I return an item?

If you need to return an item, please follow these steps:

  1. Ensure the item is in its original condition and packaging.

  2. Contact our support team at info@faexperts.store with your order details and reason for return.

  3. We will provide you with return instructions, including the shipping address.

  4. Once we receive the returned item and verify its condition, we will process your refund or exchange.

For more details, please refer to our Return & Refund Policy.

Will you restock items indicated as “out of stock?”

Yes, we do restock items based on demand. If a product you’re looking for is out of stock, we recommend checking back regularly or contacting us for updates on availability

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